Responsible Gambling
At WinSpirit Casino, we believe gambling should always be fun, safe, and within your control. We are committed to providing every Australian player with the tools and information needed to gamble responsibly.
Playing It Safe — Always
WinSpirit Casino is committed to responsible gambling practices and complies with all applicable Australian gambling regulations. We understand that for a small number of people, gambling can become problematic. Our goal is to prevent harm by equipping players with education, self-assessment tools, and practical controls that give them full autonomy over their gambling activity.
Gambling at WinSpirit Casino is strictly for players aged 18 years and over. We carry out age verification checks as part of our onboarding process and reserve the right to request proof of age at any time. Underage gambling is illegal and will not be tolerated.
Take Control of Your Play
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit into your account. Once set, limits take effect immediately and can only be reduced instantly — increases require a cooling-off period.
Loss Limits
Restrict the amount you can lose within a set time period. This tool helps you stay in control of your finances and avoid chasing losses.
Session Time Limits
Set a maximum duration for your gaming sessions. When the limit is reached, you will be automatically logged out. Reality check reminders keep you informed of time spent playing.
Cooling-Off Period
Take a short break from gambling by setting a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will be unable to log in or place bets.
Self-Exclusion
If you feel you need a longer break or wish to stop gambling entirely, you can self-exclude for a period of 6 months, 1 year, 5 years, or permanently. Self-exclusion is enforced immediately.
24/7 Support
Our responsible gambling support team is available around the clock to assist you. We can help you access tools, answer questions, or connect you with professional support services.
Signs of Problem Gambling
Problem gambling can affect anyone. Recognising the early signs is the first step towards getting help. If any of the following resonate with you or someone you know, please reach out for support.
- Spending more than you can afford on gambling
- Gambling to escape problems or negative emotions
- Lying to friends or family about your gambling
- Neglecting work, family, or personal responsibilities
- Feeling anxious or irritable when not gambling
- Chasing losses or borrowing money to gamble
- Failed attempts to cut down or stop gambling
- Gambling taking priority over other interests or hobbies
Australian Support Services
National Gambling Helpline
Free, confidential counselling and support, available 24/7 for Australians affected by gambling.
Gambling Help Online
Free online counselling, live chat, and resources for individuals and families across Australia.
Lifeline Australia
Crisis support and suicide prevention for people in distress, including gambling-related concerns.
Beyond Blue
Mental health support for anxiety, depression, and issues related to problem gambling.
Tips for Healthy Gambling Habits
- Set a budget before you play and stick to it.
- Treat gambling as entertainment, not a way to make money.
- Never gamble with money you cannot afford to lose.
- Take regular breaks and set time limits for your sessions.
- Do not gamble when you are stressed, depressed, or under the influence of alcohol.
- Keep gambling separate from your work and personal life.
- Balance gambling with other leisure activities you enjoy.
- Know when to stop — both after winning and after losing.
18+ Only. If gambling is no longer enjoyable or is causing harm, please reach out for help. The National Gambling Helpline is free, confidential, and available 24/7 on 1800 858 858.